What is Creative Cloud.exe?

Creative Cloud.exe is part of Creative Cloud Desktop and developed by Adobe Inc. according to the Creative Cloud.exe version information.

Creative Cloud.exe's description is "Creative Cloud Desktop"

Creative Cloud.exe is digitally signed by Adobe Inc..

Creative Cloud.exe is usually located in the 'C:\Program Files\Adobe\Adobe Creative Cloud\ACC\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about Creative Cloud.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

Vendor and version information [?]

The following is the available information on Creative Cloud.exe:

PropertyValue
Product nameCreative Cloud Desktop
Company nameAdobe Inc.
File descriptionCreative Cloud Desktop
Internal nameCreative Cloud Desktop
Original filenameCreative Cloud Desktop
Legal copyright© 2019 Adobe. All rights reserved.
Product version5.0.0.354
File version5.0.0.354

Here's a screenshot of the file properties when displayed by Windows Explorer:

Product nameCreative Cloud Desktop
Company nameAdobe Inc.
File descriptionCreative Cloud Desktop
Internal nameCreative Cloud Desktop
Original filenameCreative Cloud Desktop
Legal copyright© 2019 Adobe. All rights reserved.
Product version5.0.0.354
File version5.0.0.354

Digital signatures [?]

Creative Cloud.exe has a valid digital signature.

PropertyValue
Signer nameAdobe Inc.
Certificate issuer nameDigiCert EV Code Signing CA (SHA2)
Certificate serial number06f24d9f4db07bd7ecad067f5ee26c29

VirusTotal report

None of the 71 anti-virus programs at VirusTotal detected the Creative Cloud.exe file.

None of the 71 anti-virus programs detected the Creative Cloud.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Generic

[
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1580550785.359375,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "This executable has a PDB path",
        "severity": 1,
        "marks": [
            {
                "category": "pdb_path",
                "ioc": "D:\\jenkins\\Daily\\ccd_app\\master\\ccd-app\\build\\Release\\ACC\\Creative Cloud.pdb",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "has_pdb"
    },
    {
        "markcount": 1,
        "families": [],
        "description": "The file contains an unknown PE resource name possibly indicative of a packer",
        "severity": 1,
        "marks": [
            {
                "category": "resource name",
                "ioc": "DICTIONARY",
                "type": "ioc",
                "description": null
            }
        ],
        "references": [],
        "name": "pe_unknown_resource_name"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 546,
            "time": 3.079437017440796,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4318,
            "time": 3.034532070159912,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4646,
            "time": 1.0421350002288818,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 4974,
            "time": 3.0452239513397217,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5302,
            "time": 1.6434221267700195,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 5630,
            "time": -0.10224199295043945,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 5958,
            "time": 1.6259100437164307,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 14640,
            "time": 1.1198680400848389,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 18832,
            "time": 3.124967098236084,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "3c3e87fb20e49b77991aac1be6b86404df26c44d07ebc4e527158a26ff95e3d9",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "ea72723b43bf6a8dbb40c9d49622614adc31cd853de8131f77cda95340faec7e",
    "irc": [],
    "https_ex": []
}

Screenshots

Screenshot from the sandboxScreenshot from the sandbox

Hashes [?]

PropertyValue
MD54cbc3bdd038744f127e927bb0884bcd5
SHA25618f19e00527065ba22d8467ae7a8f8bd6ad073fcc12acfbb3ae95028eda5f1ac

Error Messages

These are some of the error messages that can appear related to creative cloud.exe:

creative cloud.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

creative cloud.exe - Application Error. The instruction at "0xXXXXXXXX" referenced memory at "0xXXXXXXXX". The memory could not be "read/written". Click on OK to terminate the program.

Creative Cloud Desktop has stopped working.

End Program - creative cloud.exe. This program is not responding.

creative cloud.exe is not a valid Win32 application.

creative cloud.exe - Application Error. The application failed to initialize properly (0xXXXXXXXX). Click OK to terminate the application.

What will you do with the file?

To help other users, please let us know what you will do with the file:



Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

Please select the option that best describe your thoughts on the information provided on this web page


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Comments

Please share with the other users what you think about this file. What does this file do? Is it legitimate or something that your computer is better without? Do you know how it was installed on your system? Did you install it yourself or did it come bundled with some other software? Is it running smoothly or do you get some error message? Any information that will help to document this file is welcome. Thank you for your contributions.

I'm reading all new comments so don't hesitate to post a question about the file. If I don't have the answer perhaps another user can help you.

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